Refund Policy

At LYRAVEXOR, customer satisfaction is fundamental to our service standards. This Refund Policy outlines eligibility criteria, timeframes, procedures, and important conditions related to refund requests for products and services purchased through lyravexor.live.

Eligible items

Refunds may be requested for physical products purchased directly from lyravexor.live that are unused, undamaged, and in their original packaging. Digital products and service-based subscriptions may be eligible only if technical access has not been activated or utilized.

Refund timeframe

Refund requests must be submitted within 14 calendar days from the date of delivery for physical products, or within 7 calendar days from the date of purchase for digital services. Requests submitted after these periods may not be eligible for consideration.

Refund procedure

To initiate a refund, customers must contact our support team with their order number, proof of purchase, and reason for the request. Once approved, detailed return instructions will be provided. Refunds are processed to the original payment method within 5–10 business days after confirmation.

Conditions

Items must be returned in their original condition. Shipping fees are non-refundable unless the return is due to an error on our part. LYRAVEXOR reserves the right to deny refunds if returned products do not meet eligibility standards.

Non-refundable items

Customized products, downloadable digital materials once accessed, promotional clearance items, and services already fully delivered are not eligible for refunds. Gift cards and third-party service integrations are also excluded.

Contact details

For refund inquiries, please contact LYRAVEXOR Customer Support:

Email: [email protected]
Phone: +1 (800) 482-7391
Address: 2458 Meridian Avenue, Suite 410, Seattle, WA 98101, United States

Our team is available Monday–Friday, 9:00 AM – 6:00 PM (PST).

This Refund Policy may be updated periodically to reflect operational or regulatory changes. Customers are encouraged to review this page regularly for the most current information.